Happyxuan e-Store is a store over 4 years. Our idea is to offer the best educational toys for kids. We are young, but we want and will do our best. and your voice is the source of our effort.
and we believe, communication is the best way to solve the problems. Please contact by message if you have any questions, no matter where are you from.
we will pack the parcel in the proper way to ensure you will see the best face of the product.
Usually ship the orders out within 3 days (except Chinese Holidays) with the best shipping way.
For orders over $5, by Registered Air mail, trackable in the buyer’s country.
If you need to pack in small packages or declare low values to avoid customs, please make an note in the order, so that the colleagues in charge of shipping can see it.
4. Aftersales and Guarantee
Although we want to do best, but mistakes or unexpectations may happens.
If parcel lost,full refund or resent.
If product broken or defected products, partial or full refund or resent.
If wrong products, full refund or resent.
Please pay attention to the protection time of your order. and if the time is due, please contact us for extending.
Once you have confirmed receiving your order, you will have 15 days to apply for a refund.
Please help us to light up 5 stars if you like our products and service.
and warmly welcome to share your photos and happiness with us.
6. About Dropshipping
If you are dropshipper, please make an note in the order. we will arrange the colleagues to follow up with your orders.